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To be eligible for a return, your item must return your items in a 14 day period after delivery. Your items must be 100% unused and in the same unopened condition that you received it.

Several types of goods are non refundable used or unused, regarelss of the 14 return period. These items include perishable good such as:

  • E-Liquids
  • Drip tips
  • Replament atomizers of any kind
  • Wicks & Wires
  • Li-Ion Batteries

Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • If no product defects are applicable, Must provide return shipping at own expense.
  • If item was returned due to shipping carrier, then shipping is non-refundable.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Sale items (if applicable)

Only regular priced items may be refunded.

Sale items are not exchange or returnable Sales are Final.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you receieve your order and something is damaged DO NOT throw it away. Please take a picture of your damaged items and send it to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  to be eligible.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


FOR RETURNS: Please contact us @ This e-mail address is being protected from spambots. You need JavaScript enabled to view it  with your request before shipping anything.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.