Shipping Rates and Times
Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders are ship within 2-3 business days at minimum from the time of the order is placed. Please note that transit times for the delivery method you select do not include order processing time. Some shipping methods, if chosen, can get the orders to you faster than standard USPS or UPS ground but the shipping method does not affect processing time. Please also note that Saturdays and Sundays are not considered business days, although orders may be processed during these times.
Resposibilies when Purchasing
It is the buyers resposibility to ensure the shipping address is correct and deliverable to. We will not be responsible for orders with indication of being delivered and having the claim of not being recieved by the consumer. Please contact your local Post Office/UPS/Fedex store in your area depending on type of shipping services rendered.
Inventory Levels Back-Orders & Pre-Order Items
Inventory Levels: Our website offers sizes, styles, and designs based on inventory available in all our warehouses combined. Therefore, there is the possibility that an item you purchase may not be available to ship to you. You will be contacted in 3-4 business days if you need to make a substitution on an unavailable item.
Backorders: Most items available for purchase online will be in stock, however, due to fluctuations in Internet sales, and variations in our various warehouse inventories certain items may not be available. If your order contains an item that is on backorder, your order will not ship until the item is in stock. The amount of time for out of stock products to be replenished at our warehouses ranges from 1-2 weeks, but it may take longer depending on manufacturing schedules. Please contact us PRIOR to placing your order if you would like to know if the items you would like to buy are in stock. You will be charged for your ENTIRE order at the time of purchase.
Pre-order items: Product listed as a pre-order item online are not currently in stock. However, you will be charged for pre-order items at the time of checkout. If you place an order for multiple items that includes one or more pre-order items, the entire order will be held until it can be shipped complete.
Duties and Taxes
Canada or Int'l Orders - Orders that are shipped outside of the US will require dutie or tax fees. This fee must be covered by the receiver. Build-A-Vape will not assume resposibility of payment for these fees. All courier shipments with a value exceeding $20 CAD require customs clearance by a broker. The customs clearance procedure requires the broker to perform, on behalf of the importer, a number of tasks. Tasks include, but are not limited to, auditing import documentation, classification of the commodity being imported, and preparation and transmission of accounting information to Canada Customs. Any international orders that are returned will require a $35.00 return shipping charge.
U.S Orders - Orders that are shipped to a U.S address are subject to applicable state taxes.